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Case study

How a crowdfunding platform verifies investors in under 30 seconds

A real estate crowdfunding platform automated investor KYC, cutting verification time from 24 hours to 30 seconds.

Context

Industry

Real estate crowdfunding (FCA-regulated)

Volume

2,500 new investors/month

Fundraising

EUR 8M raised per month

Compliance team

4 people

The problem

Regulatory requirements mandate strict KYC verification for every investor. Manual processing created a bottleneck that delayed fundraising rounds and frustrated investors.

  • Manual verification of investor identity and profile (ID + proof of address + questionnaire)
  • Average 24-hour delay between sign-up and ability to invest
  • 22% drop-off between sign-up and first investment
  • Compliance team overwhelmed, unable to handle fundraising peaks

The solution

CheckFile was integrated into the investor sign-up flow to automate KYC document verification in compliance with regulatory requirements.

  • Instant AI-powered identity document verification (ID cards, passports, residence permits)
  • Automatic proof-of-address validation (less than 3 months old)
  • Real-time anti-fraud scoring with cross-document analysis
  • Compliant archiving with timestamped audit trail

The results

<30s
Investor KYC
Full verification completed in under 30 seconds
8%
Drop-off rate
Down from 22% before CheckFile deployment
+35%
Monthly fundraising
Increase in funds raised thanks to frictionless onboarding
100%
Regulatory compliance
Zero findings in the last regulatory audit
โ€œOur investors want to put their money to work, not wait 24 hours for an ID check. With CheckFile, they invest within a minute of signing up.โ€

CEO & Co-founder

Real estate crowdfunding platform (EUR 8M/month)

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