Industry challenges
Claims volume
Thousands of files to process with strict indemnification deadlines to meet.
Document fraud
Detecting falsified documents and inconsistencies is nearly impossible at scale.
Document diversity
Invoices, police reports, photos, estimates, certificates... variable formats and quality.
Complex rules
Each line of business and each state has its own validation rules and regulations.
Documents processed
- —First Notice of Loss (FNOL) forms
- —Police and accident reports
- —Repair estimates and invoices
- —Photos and evidence documentation
- —Independent adjuster reports
- —Certificates of insurance
- —Medical records and bills
- —Direct deposit or check payment forms
Automatic validations
- ✓Consistency between FNOL and supporting attachments
- ✓Validity of dates and filing deadline compliance
- ✓Amount verification (estimates vs. invoices vs. policy limits)
- ✓Detection of anomalies and inconsistencies across documents
- ✓Compliance with policy terms and conditions
- ✓Claimant identity and insured party verification
Measured results
80%
time saved
+15%
fraud detected
-40%
indemnification delay