Case study
Leasing time cut in half and fake documents intercepted every month
8 offices, 150 tenant applications per month: this New York metro property management group automated completeness and authenticity checks on every application.
Context
Industry
Network of 8 property management offices (rental + sales, New York metro)
Volume
150 tenant applications per month
Tools
AppFolio (property management software), credit screening services
Team
8 property managers
The problem
The competitive New York rental market pushes some applicants to falsify their files. Overwhelmed property managers lacked the time and tools to verify everything.
- Tenant applications incomplete in 40% of cases on first submission
- Rising fake document attempts (pay stubs, tax returns, bank statements)
- Time-consuming manual checks: 20 min per file, 150 files/month
- Average leasing delay: 12 days from showing to lease signing
- Legal risk if a fraudulent tenant is accepted (Fair Housing liability)
The solution
CheckFile.ai automatically verifies each tenant application: regulatory completeness (Fair Housing compliance), document authenticity, information consistency.
- Automatic verification of ID, pay stubs, tax returns, bank statements
- Detection of inconsistencies and anomalies (amounts, dates, suspicious formatting)
- Fair Housing Act compliance: only legally permissible documents are requested
- Shareable verification report for the landlord or property owner
The results
100%
of applications verified before showing
No more applications processed without checks
3/mo
fake document attempts detected
Falsified documents automatically intercepted
-80%
application processing time
From 20 to 4 minutes per tenant application
12→5 d
average leasing delay
Time-to-lease cut by more than half
“Last month, CheckFile caught a pay stub edited in Photoshop that we would have approved by eye. That alone justifies the investment. The time savings are a bonus.”
Head of Property Management
Property management group, New York metro